An Honor Reserved for the Best—And Earned by Safford Brown Mazda Fairfax
Safford Brown Mazda Fairfax is proud to be named a 2024 Mazda Gold Cup Award winner, the highest distinction a Mazda dealership can achieve. This exclusive honor is awarded to only 50 dealerships nationwide—and we’re proud to be the only dealer in the Washington, D.C. region to receive it.
The Mazda Gold Cup isn’t just about numbers. It’s a reflection of our ongoing commitment to customer satisfaction, operational excellence, and upholding the values that define the Mazda brand.
“Gold Cup dealers consistently exceed expectations—not just in sales performance, but in the care and attention they bring to every customer interaction. These dealerships represent the very best of Mazda.”
— Tom Donnelly, President & CEO, Mazda North American Operations
What It Takes to Earn the Gold Cup
To receive this recognition, a dealership must:
Deliver an exceptional customer experience in both sales and service, consistently earning top satisfaction scores
Achieve new vehicle sales and customer retention benchmarks
Maintain a premium dealership environment that reflects Mazda’s design and brand standards
Ensure that all team members meet Mazda’s ongoing training and certification requirements
At Safford Brown Mazda Fairfax, we take this promise even further by delivering on the Mazda Service Promise, built around five key pillars to elevate your ownership experience:
Book your appointment anytime—no calls, no wait. Our system offers 24/7 access, real-time availability, and clear pricing so you can schedule maintenance when it works for you.
See what your technician sees. We provide transparent video updates of key components like brakes, tires, and batteries, helping you make informed decisions with confidence.
Whether you prefer texting, phone calls, emails, or face-to-face updates, we communicate in the way that works best for you—keeping you informed every step of the way.
Skip the counter. Pay securely from your smartphone with a digital invoice and contactless key pickup for a faster, more convenient experience.
We know life doesn’t pause for vehicle service. That’s why we maintain a fleet of over 40 Mazda Courtesy Vehicles, giving you the freedom to go about your day without interruption—and the chance to experience the latest Mazda models firsthand.
Gold Cup winners are also featured on MazdaUSA.com’s Dealer Locator, making it easier for customers to identify top-performing dealerships.
A Message from Our General Manager: “We’re honored to be part of such a small group of Gold Cup dealers nationwide. This recognition reflects the hard work and integrity of our entire team—and our shared commitment to providing a modern, transparent experience that puts the customer at the center of everything we do.”
— Trey Rodgers, General Manager & Managing Partner, Safford Brown Mazda Fairfax
A Facility That Reflects the Standard
Our Retail Evolution showroom was designed with the same philosophy that drives this award—elevating the customer experience. From its warm, minimalist design to our three-level indoor inventory garage, every feature supports a seamless, pressure-free buying and ownership journey.
Experience the Difference
Whether you’re shopping for your next vehicle or stopping by for service, our team is here to help you feel confident and comfortable every step of the way. Visit us and experience why Safford Brown Mazda Fairfax is a proud recipient of the 2024 Mazda Gold Cup Award.
