Customer Testimonials
My experience purchasing my new Mazda CX70 from Nick was nothing short of exceptional. From the moment I stepped into the dealership, Nick made the entire process smooth, transparent, and thoroughly enjoyable. His professionalism was evident immediately, and he displayed deep product knowledge, clearly explaining every feature of the CX70 and patiently answering all my questions. Nick genuinely cared about ensuring I found the perfect vehicle to match my lifestyle and preferences. His communication was timely, clear, and always accommodating. I've purchased many vehicles over the years, but this was by far the most pleasant, stress-free experience I've ...
We would like to thank Jason Argueta for a wonderful experience purchasing our new Mazda. He is an absolute professional and a truly great person. We were impressed by his expertise in cars, his honesty, and his excellent customer service. We will definitely refer our friends and family to Jason, as we would love to share the enjoyable experience of buying a new car with them.
Outstanding service provided by Michella Mori, the Sales Rep for the purchase of the new 2025 Nissan.
Hi there, I want to take the time to thank Roger Shewmaker and Trey Rodgers for such a great experience and for taking the time to help me lease a new vehicle.
Worked with Victoria while checking out Mazda vehicles. She was new but very knowledgeable and pleasant to work with. Did not end up with that vehicle type but will recommend Victoria!
We never thought that getting a new car would be so easy going. We want to send the biggest thank you to Victoria Mitchell who has been transparent and extremely helpful throughout the whole process. Also, thank you to the whole team at Safford Brown. They were great and the superior customer experience does not end when you sign the paperwork.
Just bought a car with Victoria and she’d been so helpful finding exactly what I wanted among their vast inventory, to the point where she could have sold me two cars! Everyone else at Safford Brown was also very nice, friendly and made sure I was well taken care of post-buying as well.
My wife and I recently bought a Mazda CX-5 for our son at Safford Brown and worked with Victoria, who was a true professional salesperson. She was knowledgeable, friendly and helpful and made the car buying experience as smooth as it could be. We are glad to have met her and would recommend her and any of her colleagues at Safford Brown.
Jason was awesome to work with! He was super kind, patient, and made the whole process really easy. He answered all our questions about the Miata and let us take it for a test drive without any pressure. The only reason we didn’t buy it was because we needed a car with back seats—otherwise, we would’ve loved to get one from him. We also met his general sales manager, Peter, who was just as friendly and professional. If you’re looking for a great salesperson who’s helpful and easy to work with, we definitely recommend Jason!
Imran Logmann is very pleasant and helpful. He made our buying experience a positive one and one of the reasons to purchase the car!
The light emanating from the Service Department should be one that all other dealerships reach for. It was a pleasure working with Rachel and her team of talented technicians to diagnose and address the issue. When the time comes to retire my ride, I’ll be here getting a new one from this dealership. Well done, Mazda Fairfax, well done.
Bought this Toyota camry on Friday my best experience with dealership ever MR Baz the sales person was awesome he answer all my questions very professionally and with respect and convenience me buying used car is very challenging but Mr Baz makes it so easy for me and the finance guy Mr Jake was very helpful with my finances so overall great experience highly recommended
Head straight to John Rumaker’s desk when you walk into Safford Brown Mazda Fairfax and I promise you will walk away happy. John was patient through several late evening visits, test drives, and countless questions that ultimately led to landing on the car that would be perfect for me and my family (and dog). The Fairfax dealer location also had an incredible selection of vehicles already in stock and I feel that we landed on a fair price. John’s engagement through the process was just enough; he was honest and did not try to sell me anything I ...
Eddie and Jake provided a wonderful car buying experience. I appreciated the honesty in assisting me with purchasing my vehicle. It had been difficult because I knew exactly what I wanted and was not willing to settle for anything else... these guys at Safford Mazda made that happen for me and I'm extremely happy with my vehicle.
I visited Safford Brown Mazda in Fairfax on Saturday March 1st and worked with Bret Soriano. Bret helped me check out and test drive a manual Mazda3 hatchback and was super knowledgable, professional, and genuine throughout my visit with him. I ended up not purchasing a car since I was looking for a used Mazda3. With that said, I would not hesitate to purchase from Bret if they had what I was looking for. People like Bret Soriano deserve a special shoutout since they dispel the stereotype of pushy car salesmen.
I asked them to do the annual safety inspection earlier than the month required. They said “yes” and didn’t do it. I asked them to make sure my Michelin tires were at a specific air pressure and they didn’t do it. They took the car back and put correct air pressure but only in tires on the driver’s side. They asked if I wanted a car wash. I said no because I had just washed and wiped the water spots off the car. They returned the car to me wet from a car wash. They took the ...
Oscar Mejia was really helpful and listened to my needs at all times. He also speaks Spanish so communicating was a thousand times easier. I loved how smooth was the whole process of getting a new car!
My recent purchase was a smooth experience. Oscar Mejia was informative and was very helpful. He wasn’t pushy and was very transparent. The finance team answered all my questions and added to my overall happy experience!
I had a fantastic experience purchasing my Mazda CX-5, thanks to Oscar. From the moment I walked in, he was professional, knowledgeable, and incredibly helpful. He took the time to understand my needs, explained all the features in detail, and made the entire process smooth and stress-free. SAFFORD Brown Mazda Fairfax customer service went above and beyond, and I truly appreciate their patience and honesty. I highly recommend Oscar Mejia to anyone looking for a great car-buying experience. Thank you for helping me find the perfect car!
We had a fantastic experience at Safford Brown Mazda Fairfax, thanks to Oscar Mejia. He listened attentively to what we were looking for, took the time to show us our options, and helped us make the best choice. He thoroughly explained everything we needed to know and patiently assisted us in setting up the car, always with a kind and helpful attitude. We highly recommend Oscar Mejia and the excellent service at Safford Brown Mazda Fairfax to anyone looking to purchase a vehicle.
Very friendly and great customer service
A very delayed review, but I purchased my CX-30 last fall with Brent at this branch and have only had wonderful interactions with the staff. Not only do I love my car and how comfortable it is to drive (even for hours at a time), but Brent was so enthusiastic, helpful and informative even after I drove off the lot. Jake with financial services also went the extra mile helping me fit this purchase more comfortably into my budget. I did plenty of research before making my decision and 6 months later I would absolutely make the same choice again 🙂
I bought a new vehicle last month with Oscar Mejia at Safford Brown Mazda Fairfax. I had best experience and best service from him since the first day I was test driving the vehicle. He been so helpful ,knowledgeable patient answers every questions that I asked. He made my first time purchase so smooth quick to the point and comfortable also along with Jake’s Sales Manager who been very helpful to this purchase. I highly recommend Oscar’s to be your salesman if you looking for next vehicle! Thanks!
I’ve had a smooth and great experience. The moment I entered the dealership the people helped me right away. And my guy Oscar Mejia made sure I was getting helped out the whole time I was in there. Now I got my first car.
My husband and I came in to purchase our first new car and were given the opportunity to work with Mr. John Rumaker. He was kind, honest, fair, and considerate of our time. We were able to negotiate a fair price for our new car and walked away with a beautiful 2025 Mazda CX-5. It will be our family car and enjoyed for many years to come. We will definitely be back to this dealership for all of our Mazda needs. Thank you!
I just moved to Virginia and Sandra took amazing care of me. Thank you 😍😍
These folks are absolutely exceptional! I live in PA and the communication and service I received from this dealership that is no where near local was mind blowing. Thank you to Paul, Bret and Jason for making this a pleasure and stress free experience.
I recently purchased a Mazda CX-5 and had a wonderful experience. The entire process was smooth and efficient, from the test drive to finalizing the paperwork. Our salesperson, John Rumaker, was knowledgeable about the vehicle I was interested in, patiently answered all my questions, and never pressured me to make a decision I wasn't comfortable with. I highly recommend them to anyone looking for a car. They made the car buying process stress-free and even enjoyable!
After 15 years, I finally made a new vehicle purchase, and the experience couldn’t have been better. Oscar kicked things off with outstanding customer service, and Jake wrapped it up by thoroughly explaining the financial details of my purchase. Thank you Both!
I want to express my heartfelt thanks to John and Jake at Safford Brown Mazda in Fairfax for all of the support and guidance in purchasing my new CX-30! I find the car seeking and purchasing/leasing process incredibly stressful. For context, I completed the process in January and I started looking in August due to my own planning needs. Over this period of time, the Team remained in touch with me to provide me updates and information but they were not at ALL overbearing. I was coming from working for several years with a big business dealership and I ...
This week I had a great experience buying a pre-owned car with Safford Brown Mazda in Fairfax. Baz, my sales rep, went out of his way to ensure the process was smooth and enjoyable. As a result, I'm quite pleased with my purchase. Everyone at the Stafford Brown dealership treated me with the upmost curtesy and respect and that made a world of difference.
I was able to get a really good deal on a nice CX-5. Baz was great to work with throughout the process.
Baz was very helpful in my questions before I purchased. Love my new vehicle. Got a certified pre-owned 2021 CX-5, immediate drove it 900 miles for a vacation to Gatlinburg Tennessee. Took it like a champ going up and down the mountain roads, even with ice. No issues.
Brent and Jake made the otherwise daunting experience of buying a car enjoyable and so easy to understand. Their customer service is excellent, and they were ultimately the reason I decided to go with a Mazda over another option.
I love the CX-30 that I got there. Oscar made the whole experience very comfortable. He helped me buy the car I wanted for my needs instead of trying to hard sell me something more expencive, as many salesmen would. I really appreciate that.
I have been looking at this model for a while now. I went in to test drive and ended up taking the car home. This is my first SUV and Mazda owner. I had a great experience with both of the Jason’s! They were pleasant and made the process smooth. Thank you!!
Wonderful experience to trade in an old car and lease a new car - Brent was awesome to work with
Oscar's a great salesman, and so are the finance guys, Jake. We got a sweet deal. Highly recommend this place for Mazdas.
Went into Mazda today to talk about leasing a car for the first time. I was immediately impressed by Josh and his obvious knowledge and passion for the cars, and his patience with my lack of car experience. Thank you Josh! Matt was also very helpful and enthusiastic — the type of people I want to buy a car from!
I wish I could give Oscar 10 stars instead of just 5! Despite visiting late at night to buy my daughter’s first car, a Mazda3, Oscar was incredibly kind and helpful every step of the way. A week later, I returned and purchased my own car, a CX-5. Thank you again, Oscar, for your exceptional kindness and support!
Just bought my Mazda 3 from John R., the most awesome salesman. Very knowledgeable and kind, walked me through the process step by step and answered any questions I had. Also shoutout to Jake C. in finance who was also very easy to work with and knowledgeable. Would definitely recommend purchasing your Mazda here.
My husband and I recently took my car in for service, and we had an excellent experience! Michael, our advisor, was fantastic. He answered all our questions thoroughly, and kept us updated. He took the time to explain each recommendation clearly, making the entire experience smooth and stress-free. We will definitely be back!
Everything was great: good service and friendly staff!
Had one of the most painless car buying experience. Brent had me in and out in less than 2 hours. Before coming to the dealer, I already know my Out the Door price and they had the lowest price compared to the other Mazda dealer.
Oscar Meija was excellent! He doesn't pressure you into anything and had great knowledge.
5-Star Review for Brent T. I couldn’t be happier with my 2025 Mazda CX-90, and we owe it all to Brent T.! From start to finish, he went above and beyond to make sure I got exactly what I wanted. I told Brent what I wanted but unfortunately it wasn’t available at the Fairfax location but that didn’t stop them. Brent and the sales manager had the team reviewing all Safford dealerships to find the colors and trim package I wanted and when they found it, he personally drove all the way to Maryland to pick it up ...
Great experience! Oscar, his managers, and Jake helped us out. Love our new cars!
When it comes to exceptional service advisors, Jonathan Hunter stands out among the rest. His professionalism, attention to detail, and personal approach to customer care make him a standout in his field. Working with Jonathan is always a pleasure because of his deep knowledge of the services he provides, his patience with customers, and his unwavering dedication to ensuring that every aspect of the service experience goes smoothly. It is rare to find someone who combines technical expertise with an innate understanding of customer service the way Jonathan does. First and foremost, Jonathan’s communication skills are unparalleled. He has ...
I had an exceptional experience working with Luke Thornton when purchasing my car. From the very first moment, he was friendly, kind, and genuinely attentive to my needs. I was initially suppose to purchase my car from a different Safford Brown Mazda location who had contacted Luke’s Fairfax location to pick up the vehicle. I called Luke’s location to confirm the pickup and Luke answered the phone. He was much courteous and friendly that I immediately told him to keep the car at his location instead and I would prefer doing business with him. My guts were right ...
I had a fantastic experience at Safford Brown. Oscar Mejia was incredibly helpful and knowledgeable throughout the entire process. He answered all my questions patiently and made sure I felt comfortable every step of the way. I'm thrilled with my new car and highly recommend this dealership.
John Rumaker provided excellent customer service on the sale date, and on my visit with him three weeks afterward, when he answered my questions re my CX-30. On the sale date, when I was ill, he twice drove to my residence - first to drive my previous car to SB Mazda Fairfax, in order to provide me a trade in valuation; second time was to deliver my CX-30. I recommend John, and the sales manager Paul, for those looking to purchase a Mazda.
Eddie was a nice and helpful person. Thanks to hime
We had a great experience working with John Rumaker at Safford Brown. From the beginning he listened to us, took his time, and actually sold us on a car we didn't expect to look at coming in. When we wanted to compare the car directly to another at another dealership he and the manager didn't give us a problem. They just said we would be back. And we were...
We had a great experience at Safford Brown Mazda Fairfax. The whole team is top notch and made our experience seamless. Our product specialist, Oscar, was knowledgeable, patient and kind. The general sales manager, Phil, was honest, transparent, and a great communicator. The finance manager we worked with, Jake, was incredibly knowledgeable and efficient. Definitely consider Safford Brown Mazda Fairfax if you are looking for a car!
I bought a new Mazda 3 hatchback. My experience with this dealership was fantastic. Zero pressure on my first visit to test drive multiple cars. Brett, my salesman, was extremely knowledgeable, and took care to explain the differences in the cars, and the features available. I came back with my wife and test drove both cars, and made a decision to buy. Brett worked with us on the price, and the buying experience with Jake in finance was easy and relaxed. They use a "document table" that is an electronic version of all the required documents to sign, and ...
Bret Soriano was super helpful and knowledgeable! Definitely recommend
I recently purchased a new car, and I couldn't be more pleased with the entire experience! I took my vehicle in for a service and inspection. While I was waiting I decided to see if they had my "dream car", a Mazda MX-5 with the BBS/Brembo package. After a smooth and easy process, I left my old MX-5 behind and headed home in my new car! A couple of things to note about the experience: - There was no high-pressure sales tactics. I actually approached the salesperson. - The discussion on the price was clear and ...
Recently purchased a CX-30 and we are glad we got the chance to work with John Rumaker. John looked out for us and listened to what we wanted. The buying experience was a long process, but John made sure we were entertained and even fed us since I mentioned I was pregnant and hungry. It was worth the wait in the end and we were lucky to have had a person as caring as John.
THANK YOU OSCAR MEJIA!!!
We had an outstanding experience working with Kurt at Safford Brown Mazda Fairfax. From the moment we walked in, he was friendly, knowledgeable, and incredibly helpful. He took the time to listen to what we were looking for in a car and showed us several great options. We ended up with a car we hadn’t considered prior that perfectly fits our needs! Kurt was transparent about pricing and financing, and made the entire process smooth and easy. We genuinely appreciated how Kurt and sales manager Paul went above and beyond to ensure we were satisfied. If you're looking ...
Olivia and Michael were super knowledgeable! It’s great to come get service at a dealership where the advisors actually know what they’re talking about. Will be back in the future for sure.
Franklin always handles business quickly and professionally. He communicates frequently about updates with my vehicle when it was serviced. Everyone in this dealership is a pleasure to interact with.
We recently bought a new Mazda CX-30 at Safford Brown. We worked with Oscar Mejia, and the process was incredibly pleasant. Oscar was knowledgeable, patient, and very low pressure. He even hand delivered my license plates! I never expected car buying to be enjoyable, but it was. I would highly recommend Oscar and the Safford Brown dealership and the CX-30.
Great customer service
Oscar was great
I just got a new mazda3 in this store. Thanks product specialist Oscar Mejia. He is very friendly and helped me a lot!
Great staff and great experience... Baz was tremendous through the whole process.
Had a great experience with Kurt Collins, the loyalty ambassador. Will definitely be going back for any of my needs!
I highly recommend Luke if your looking for you new or used car I came all the way from NYC to make my purchase and he was phenomenal from start to finish and very honest man . I’m very happy with the business I conducted with Mazda with the help of Luke ! Thanks Luke 😎
I recently had an awesome experience at Safford Brown Mazda in Fairfax. Oscar Mejia was excellent in answering all our questions. His knowledge on Mazda cars is excellent. I would definitely recommend your company to anyone who is looking to buy a car. When my son and I came to Mazda, it was mainly to see what kind of car I could perhaps buy. For years I have always bought Hyundai cars, but this time I decided to take a look at Japanese cars and get something different. We met Oscar Mejia as we were just taking a look at ...
Can’t say enough great things about the experience we had here. Had the pleasure of working with Luke throughout the car buying process. He was patient, knowledgeable, and genuinely cared about all of my questions/concerns as a new solo buyer. The customer service was above and beyond, and I say that after visiting multiple dealerships in the area. I’d tell anyone in the market for a new car to shop here… and Luke has definitely earned a repeat customer when the time comes for an upgrade!
Ask for Luke he was awesome got us a better deal than any of the other dealerships in the DMV. Super professional and polite
We bought a new vehicle a few weeks ago and we want to give a big special thank you to Oscar Mejia and to the team at Safford Brown Mazda. He made this purchase super easy and seamless. We had trouble at another dealership and we called up Oscar and he understood the situation and even waited over an hour for us to arrive. He is very knowledgeable and has a level of patience that many lack. Really made this a hassle free experience. Oscar made myself and my family very comfortable and made us feel welcomed. My family is ...
Umar was great. Bought a 2024 ND3 Miata from him and he was responsive to all my questions. However, the finance department was very pushy. Rather than adding on protection packages one by one based on what I wanted, they add everything and only removed them after you explicitly request each individual one to be taken off. My poor experience with the finance department does not take away from how great Umar with sales treated me. I would buy from Umar again.
Walked to the dealership while waiting for my car to get done next door. When I walked in, Brett was the first one to greet me. I have been wanting to see a Miata for the longest time but they never stay in a dealership long enough for me to catch one. Brett found one and we took a good look at it. He was very helpful and friendly to talk with. The new facility is quite impressive. When it’s time for me to get another vehicle, I definitely will keep this place on my list!
Great car buying experience. We worked very closely with both Oscar Mejia and Dominique Williams. They were very pleasant, friendly, streamlined the buying process, and made it go very quickly and effortlessly. This was our first Mazda. They outshined every other dealership and car buying experience we’ve ever had. We will be back for sure.
Just recently sold my car at this dealership. Kurt Collins was very helpful with the whole process. Definitely, went over and beyond. Even provided an Uber for me! If you need help here, ask for Kurt.
I recently bought a CX-5 from Safford Mazda in Fairfax! Oscar was a pleasure to work with and made the sale very easy! Very happy and satisfied!! Thanks Oscar!!
We've recently purchased a car from Safford Brown Mazda in Fairfax, the customer service and attention to details we received from the sales-person (Oscar Mejia) was amazing. He took his time explaining the buying process, and during the test drive, many sales-person out there are in the business just to get their share of the profit; while I understand that everyone works to make a living, a car buying process should be simple, easy and hassle free which is what we experienced at Safford Brown Mazda Fairfax with Oscar Mejia.
Had a great experience at Safford Brown Mazda! Huge thanks to Brent for helping us find a car while we moved from out of state.
I purchased a used car which worked out. However, Hanee and Dominique have not fulfilled their obligation after purchase. This review is a follow up. Trey the manager reached out. He was able to fix my pending issues.
Buying experience was great. Paul and Mark were fantastic with handling our two purchases back to back. Service department although is very slow every time I come in, today 2 1/2 hours for an oil change with a pre scheduled appointment. No working WiFi either :/
Baz Nazari exceeded all my expectations. He is by far the most passionate and knowledgea person to work with. His passion in his field showed me that he doesn't cut corners when it comes to selling high-quality, solid cars at a good price. I felt he had my best interests in mind, he wasn’t pushy or aggressive whatsoever. I highly recommend working with Baz to buy your next vehicle!
We had a really great experience at Safford Brown Mazda. We were in the market for a new car, and they were really helpful. We were able to do everything we needed to do in one appointment. We never felt pressured to buy anything extra--anything we turned down, they didn't try to change our mind. And that was a huge point in their favor. We're really happy with our new car.
Ask for Baz when you go in. He was very kind and made the car guying process a little less stressful. I will definitely consider going back to them the next time I need to buy a car.
I just bought a CPO 2021 Mazda CX-9 and I am very happy with my decision. Furthermore, I'm very happy I drove almost an hour so that I could work with Luke Thornton. He is awesome and went over and above to make sure my deal went as planned and that my car was delivered to me as expected. Thanks Luke!
I recently purchased a CX-9 from here and had an amazing experience at this dealership. Baz Nazari went above and beyond to make me feel comfortable with the whole process. I know there’s a stigma about dealerships and car salespeople but at this location/ dealership it is a completely different experience. Definitely try them out you won’t regret it.
I recently worked with Oscar to buy a new Mazda and he was fantastic. From the moment I walked in I felt like he genuinely cared about making sure I went home with a car that met all my needs. He was very patient and knowledgeable. He explained all my options and the features of each, but I never felt pressured or rushed to make a decision. All in all I was really pleased with my experience and would highly recommend Safford Brown Mazda (and especially Oscar) to anyone looking for a new car.
Oscar Mejia helped my sister and I purchase my first car. He's the best. He made us feel no pressure and showed us all our options. Go to Oscar for your next car he's the best!!!
Great overall buying experience, a real contrast with what I’m used to with car dealerships. We worked with Brent, who was absolutely outstanding. He was knowledgeable and courteous and even took time to show our car obsessed 3 year old some of the floor models as we were waiting on paperwork. The car was priced fairly at the outset and the trade value was also fair, so no unpleasant haggling just over trivial sums of money. Just a quick and seamless car buying process. Would highly recommend this dealership and especially Brent.
bret was amazing sales man highly recommended!!!!
Our oldest son recently became a licensed driver, and we spent months researching the safest and most reliable car for him. Mazda consistently stood out during our research, but we were unfamiliar with the brand. We initially visited dealerships of brands we had used in the past but were disappointed by lackluster experiences with sales, management, and features. Then, we decided to give Mazda a chance and were introduced to Oscar Meija at Safford Brown. Right away, we knew this experience would be different. Everything from the impressive base safety features to the cleanliness and organization of the showroom contributed ...
Oscar Mejia is amazing. He was very knowledgeable and made the entire process so fast and easy for me. If you want a car go to Oscar Mejia!